Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-el-sauco-tx.primarycareaid.com (hereinafter referred to as “Companion Care El Sauco Tx,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://companion-care-el-sauco-tx.primarycareaid.com.
  2. All associated mobile applications and software offered by us.
  3. Online services and products provided through our platform.
  4. Interactions between users and our team, whether via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection and usage, and we encourage you to review those policies before engaging with them.

Processing Activities

This Privacy Policy outlines the ways in which we process personal information when:

  1. You sign up as an authorized user for our applications and services.
  2. You visit any of our websites referenced in this policy.
  3. We communicate with you via email, phone calls, or text messages (SMS) for promotional, informational, or transactional purposes.

Personal Data Collection

We collect various categories of personal data to enhance your user experience and provide tailored services. The types of information we gather include:

  1. Account Information: Details required to create and manage your account, such as your name, username, and password.
  2. Payment Information: Data needed for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Transaction history and financial records related to purchases or services rendered.
  4. Purchase Information: Details about products or services you have bought from us, including quantities, purchase dates, and order totals.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and browser types.
  6. Location Data: Information about your geographical location when you interact with our services or provide consent for location-based services.
  7. Feedback: Your comments, suggestions, reviews, or ratings to improve our products and services.
  8. Social Media Information: Personal data we receive when you interact with our social media accounts, such as user profiles and posts.
  9. Product Information: Details about the products or services you show interest in or purchase from us.

We obtain this data through direct user input, automated tracking technologies (like cookies), and information provided by third parties adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on website usage. Cookies are small text files stored on your device that serve various purposes:

  1. Strictly Necessary: These ensure basic functions of our websites, such as allowing you to navigate through pages.
  2. Preference: Cookies store user preferences, ensuring a personalized experience when revisiting our sites.
  3. Analytics: They enable us to analyze website traffic and improve the performance and functionality of our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

The duration for which we retain personal data depends on the purpose it was collected for:

  1. We keep account information as long as your account remains active or until you request its deletion.
  2. Payment and financial data are stored securely for the duration required by law and our financial institutions’ policies, after which they are anonymized or deleted.
  3. Purchase history is retained for a limited period to support billing, tax, and record-keeping requirements, after which it is aggregated or deleted.
  4. All other personal data collected for specific purposes is kept only as long as necessary for those purposes, followed by secure deletion or anonymization.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal information:

  1. Access: You can request access to the personal data we hold about you and its current use.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data from our systems.
  4. Restriction: You may limit the processing of your personal data in specific situations.
  5. Portability: The ability to receive a copy of your data in a structured, commonly used format.
  6. Objection: Opposing the use of your data for specific purposes.
  7. Non-Discrimination: You have the right not to be subjected to automated decision-making that significantly affects you.

To exercise these rights or file complaints, please contact our Data Privacy Team at [email protected] or through postal mail to:

[Address]

Changes to Policy

Companion Care El Sauco Tx reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website, and the revised version will take effect upon publication. We encourage you to review this page periodically for any changes.

Contact Information

For inquiries related to privacy, data management, or unsubscribing from promotional communications, please reach out to us via: